Terms and Conditions
Last updated February 20, 2023
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE. INFORMATION CONTAINED ON THIS SITE SHOULD NOT BE REGARDED AS AN OFFER, SOLICITATION, PROMOTION OR ADVERTISEMENT OF ANY FINANCIAL SERVICES (INCLUDING MONEY TRANSFER SERVICES) IN ANY COUNTRY WHERE SUCH OFFER, SOLICITATION, PROMOTION OR ADVERTISEMENT IS NOT PERMISSIBLE UNDER APPLICABLE LOCAL LAW.
This Site is for information purposes only and is not intended to be relied upon as a forecast, research or investment advice. The information on this Site does not constitute a recommendation, offer or solicitation to buy or sell any securities or to adopt any investment strategy. Any opinions expressed on this Site may change as subsequent conditions vary. Past performance is no guarantee of future results.
1. What's in these terms?
These terms tell you the rules for using our website https://climatealpha.ai (the “Site”).
2. Who we are and how to contact us?
Our Site and Customer Portal are operated by Climate Alpha NA LLC (“we” or “us”). We are registered in Delaware under EIN 37-2061765 and have our registered office at 651 N Broad St, Suite 201, Middletown, Delaware, USA 19709..
We operate the website climatealpha.ai (the "Site"), the Portal (the "Portal"), as well as any other related products and services that refer or link to these legal terms (the "Terms and Conditions") (collectively, the "Services").
Use of the Site or Customer Portal
3. By using our Site or Customer Portal you accept these terms
By using our Site or Customer Portal, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use our Site. We recommend that you print a copy of these terms for future reference.
By accessing and using the Services, you are agreeing to be bound by these Terms and Conditions, which constitute a legally binding agreement between you and Climate Alpha NA LLC, whether you are acting on your own behalf or on behalf of an entity. You acknowledge that you have read, understood, and accepted all of these Legal Terms.
If you do not agree to all of these Legal Terms, you are expressly prohibited from using the Services, and you must immediately discontinue use.
4. There are other terms that may apply to you
These terms of use refer to the following additional terms, which also apply to your use of our Site or Customer Portal:
5. We may make changes to these terms
We amend these terms from time to time. Every time you wish to use our Site or Customer Portal, please check these terms to ensure you understand the terms that apply at that time.
6. We may make changes to our Site
We may update and change our Site from time to time to reflect changes to our products, our customers’ needs and our business priorities. We will try to give you reasonable notice of any major changes. We may suspend or withdraw our Site. Our Site is made available free of charge. We do not guarantee that our Site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal. You are also responsible for ensuring that all persons who access our Site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
Your responsibilities
7. Climate Alpha Customers must keep Customer Portal account details safe
If you are provided with a customer identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. We have the right to disable any customer identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us.
8. How you may use material on our Site
We are the owner or the licensee of all intellectual property rights in our Site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off one copy, and may download extracts, of any page(s) from our Site for your personal use and you may draw the attention of others to content posted on our Site. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of content on our Site must always be acknowledged. You must not use any part of the content on our Site for commercial purposes without obtaining a license to do so from us or our licensors. If you print off, copy or download any part of our Site in breach of these terms of use, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
The content and marks provided through the Services are protected by copyright, trademark, and other intellectual property rights and unfair competition laws and treaties in the United States and throughout the world.
You may use the content and marks for your personal, non-commercial use or for internal business purposes only. However, they are provided "AS IS" and without any warranties or guarantees.
Unless expressly permitted by us in these Terms and Condition, you are prohibited from copying, reproducing, aggregating, republishing, uploading, posting, publicly displaying, encoding, translating, transmitting, distributing, selling, licensing, or otherwise exploiting any part of the Services, including the content and marks, for any commercial purpose.
To use any of our Services or Content for commercial purposes, you must first obtain our express prior written permission.
9. Do not rely on information on this Site
The content on our Site is provided for general information only. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Site. Although we make reasonable efforts to update the information on our Site, we make no representations, warranties or guarantees, whether expressed or implied, that the content on our Site is accurate, complete or up to date.
10. We are not responsible for websites we link to
Where our Site or Customer Portal contains links to other external Sites and resources provided by third parties, these links are provided for your information only. The presence of links to external Sites or resources provided by third parties should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those external Sites or resources.
Our responsibilities
11. Our responsibility for loss or damage suffered by you
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation. We have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity; and
If defective digital content that we have supplied damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.
12. Rules about linking to our Site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our Site in any website that is not owned by you. Our Site must not be framed on any other Site, nor may you create a link to any part of our Site other than the home page. We reserve the right to withdraw linking permission without notice.
If you wish to link to or make any use of content on our Site other than that set out above, please contact us at info@climatealpha.ai.
Legal Information
13. Which country's laws apply to any disputes?
Please note that these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) and all related matters shall be governed by, and construed and enforced in accordance with, the laws of the State of Delaware, and any applicable federal law. The invalidity or illegality of any provision herein shall not be deemed to affect the validity of any other provision.
Disclaimer
The services provided are on an "as-is" and "as-available" basis, and your use of the services will be at your sole risk. We make no warranties or representations regarding the accuracy, completeness, or content of the services or any websites or mobile applications linked to the services. We do not assume any liability or responsibility for any errors, mistakes, or inaccuracies of content and materials, personal injury, property damage, unauthorized access to secure servers, interruptions or cessation of transmission, or any bugs, viruses, trojan horses or the like which may be transmitted to or through the services by any third party.
Furthermore, we do not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the services, any hyperlink website, or any website or mobile application featured in any banner or other advertising. We will not be a party to or in any way be responsible for monitoring any transaction between you and any third-party providers of products or services. As with the purchase of any product or service through any medium or in any environment, you should use your best judgment and exercise caution where appropriate. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the services and your use thereof, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
14. User Representation
By using the Services, you warrant and represent that:
If you provide any information that is untrue, inaccurate, not current, or incomplete, we reserve the right to suspend or terminate your account and refuse any and all current or future use of the Services or any portion thereof.
To access and use the Services, registration may be necessary. It is your responsibility to maintain the confidentiality of your password and account, and you will be held accountable for all activities associated with your account. We reserve the right, at our sole discretion, to remove, recover, or alter any username you select if we determine it to be inappropriate, obscene, or objectionable.
15. Prohibited Activities
The Services are provided for a specific purpose, and as a user, you agree to use the Services only for their intended purpose. The Services may not be used for any commercial purpose except those that have been explicitly endorsed or approved by us.
As a user of the Services, you agree not to engage in the following activities:
16. Prohibited Activities
The Services are provided for a specific purpose, and as a user, you agree to use the Services only for their intended purpose. The Services may not be used for any commercial purpose except those that have been explicitly endorsed or approved by us.
As a user of the Services, you agree not to engage in the following activities:
17. Management of the Services
We have the right, but not the obligation, to do the following:
18. Duration and End of Services
This section outlines the duration of the agreement between you and us, as well as the circumstances under which the agreement may be terminated.
The agreement is effective from the date you first access or use the Services and will remain in effect until terminated by either party. You may terminate this agreement by ceasing to access or use the Services. We may terminate this agreement at any time, without prior notice or liability, for any reason or no reason, including without limitation if you breach any provisions of these Legal Terms.
Upon termination of this agreement, your right to access and use the Services will immediately cease. All provisions of these Legal Terms that by their nature should survive termination shall survive termination, including without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
19. Limitation of Liability
Under no circumstances will we, or our directors, employees, or agents, be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including but not limited to lost profits, lost revenue, loss of data, or any other damages arising from your use of the Services, even if we have been advised of the possibility of such damages. Notwithstanding anything to the contrary contained herein, our liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to a certain amount.
20. Indemnification
By using the Services, you agree to defend, indemnify, and hold us and our subsidiaries, affiliates, officers, agents, partners, and employees harmless from any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party arising out of or related to: (1) your use of the Services; (2) your breach of these Legal Terms; (3) any breach of your representations and warranties set forth in these Legal Terms; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any harmful act towards any other user of the Services with whom you connected via the Services. However, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with us in such defense. We will use reasonable efforts to notify you of any such claim, action, or proceeding subject to this indemnification upon becoming aware of it. Please note that some jurisdictions may not allow the exclusion or limitation of certain damages, so some of the above limitations or exclusions may not apply to you.
21. Contact Us
To address any concerns related to the Services or to request additional information about the use of the Services, please contact us at: info@climatealpha.ai
Legalinc Corporate Services, Inc., 651 N Broad St, Suite 201, Middletown, DE 19709
Cookies Policy
Last Updated 24 February 2023
Our Cookie Policy details how we, the company named Climate Alpha NA LLC (“Company," "we," "us," and "our"), utilize cookies and similar technologies to identify you when you visit our website located at climatealpha.ai (“Website").
This policy explains the nature of these technologies, the reasons for their use, and your rights to control our use of them.
In some instances, we may use cookies to gather personal information or information that may become personal if combined with other data.
By using our Website, you consent to our use of cookies and similar technologies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you must either disable cookies in your browser or refrain from using our Website.
What Are Cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. They are widely used by website owners to make their websites work or work more efficiently, as well as to provide reporting information. Cookies set by the website owner (in this case, us) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies."
Why do we use Cookies?
At our Website, we utilize both first-party and third-party cookies for a variety of purposes. We rely on essential or strictly necessary cookies for technical reasons to ensure that our Website operates effectively. Additionally, we use other cookies to track and target our users' interests, which helps to enhance their experience on our Online Properties. Our Website may also feature third-party cookies, which are served by other entities for purposes such as analytics, advertising, and more.
What types of cookies do we use?
How do third parties use cookies for advertising?
With your consent, we may share and receive online data collected through cookies with our advertising partners. This allows our partners to display targeted advertising to you on other websites based on your browsing patterns on our sites. Additionally, we may also use this data to display advertising on our own sites that is tailored to your browsing patterns on other sites we have obtained from our advertising partners.
Another form of online advertising we use is called online retargeting, which allows us and some of our advertising partners to display ads to you based on your browsing patterns and interactions with other sites. This means that if you have viewed content on our sites, you may be shown related advertising when you visit other websites that use cookies to track your online behavior.
Managing Cookies
You have the right to control the use of cookies on our Website. You can set your browser to reject all or some cookies, or to alert you when websites set or access cookies. You can also delete cookies that are already on your device. However, if you block or delete cookies, some parts of our Website may not function properly.
As a user, you hold the right to choose whether to accept or reject cookies. You can easily exercise your cookie preferences by utilizing our Cookie Consent Manager, which permits you to select which categories of cookies you wish to accept or reject. However, it's important to note that essential cookies cannot be rejected, as they are necessary to provide you with our services.
The Cookie Consent Manager is easily accessible on our website, as well as in the notification banner. Should you choose to reject cookies, you may still access and utilize our website, although some functionalities and areas may be limited. Additionally, you have the option to set or adjust your web browser controls to accept or refuse cookies.
If you are a resident of California or the US, you have the option to opt out of any sale of personal information that may occur through the use of cookies, tags, pixels, and web beacons.
Changes to This Cookie Policy
We may update our Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes to this policy will be posted on this page and will take effect immediately upon posting.
If we make significant changes to the way we use cookies, we will notify you either by prominently posting a notice on our website or by sending you an email. We encourage you to review this page periodically to stay informed about our use of cookies and any changes to our policy.
Your continued use of our website after the effective date of any changes to this policy indicates your acceptance of the changes. If you do not agree to any changes in this policy, you should discontinue your use of our website and services.
Detailed cookie report for our Website
Cookie | Domain | Description | Duration | Type |
Cloudflare (__cf_bm) | This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. | 30 minutes | Functional | |
Hotjar (_hjSessionUser_3311995) | .climatealpha.ai | No description | 1 year | Other |
Hotjar (_hjFirstSeen) | .climatealpha.ai | Hotjar sets this cookie to identify a new user’s first session. It stores a true/false value, indicating whether it was the first time Hotjar saw this user. | 30 minutes | Analytics |
Hotjar (_hjIncludedInPageviewSample) | climatealpha.ai | Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. | 2 minutes | Analytics |
Hotjar (_hjAbsoluteSessionInProgress) | .climatealpha.ai | Hotjar sets this cookie to detect the first pageview session of a user. This is a True/False flag set by the cookie. | 30 minutes | Analytics |
Google Analytics (_gid) | .climatealpha.ai | Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. | 1 day | Analytics |
WordPress (elementor) | climatealpha.ai |
This cookie is used by the website's WordPress theme. It allows the website owner to implement or change the website's content in real-time. | never | Necessary |
YouTube (CONSENT) | .youtube-nocookie.com | YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. | 2 years | Analytics |
YouTube (CONSENT) | .youtube.com | YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. | 2 years | Analytics |
YouTube (DEVICE_INFO) | .youtube.com | No description | 5 months 27 days | Other |
(_gat_gtag_UA_230246892_1) | .climatealpha.ai | Set by Google to distinguish users. | 1 minute | Analytics |
Google Analytics (_ga_3X1KNTBCCH) | .climatealpha.ai | This cookie is installed by Google Analytics. | 2 years | Analytics |
Google Analytics (_ga) | .climatealpha.ai | The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. | 2 years | Analytics |
HubSpot (messagesUtk) | .climatealpha.ai | HubSpot sets this cookie to recognize visitors who chat via the chatflows tool. | 5 months 27 days | Functional |
New Relic (JSESSIONID) | .nr-data.net | The JSESSIONID cookie is used by New Relic to store a session identifier so that New Relic can monitor session counts for an application. | session | Necessary |
YouTube (YSC) | .youtube.com | YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. | session | Advertisement |
YouTube (VISITOR_INFO1_LIVE) | .youtube.com | A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. | 5 months 27 days | Advertisement |
Contact Us
If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us at: info@climatalpha.ai
Legal and General Disclaimer
Last updated March 8, 2023
Privacy Policy
LAST UPDATED FEBRUARY 09, 2023
Climate Alpha NA LLC. (“we” or “us” ) is committed to protecting the privacy and security of personal information we collect, use and process in accordance with the Personal Data Protection Act 2010 (“PDPA”), the General Data Protection Regulation (2016/679, "GDPR”), the Data Protection Act 2018 (UK-GDPR), the Privacy Amendment (Notifiable Data Breaches), the Personal Information Protection Law (PIPL), the Personal Data Protection Bill (PDPB), Protection of Personal Information Act (POPIA), Data Protection Act "Datenschutzgesetz" (DSG), the Personal Data Protection Act (PDPA), the Law on Personal Data Protection (LPDP), the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), the Virginia Consumer Data Protection Act (CDPA), Canada’s Consumer Privacy Protection Act (CPPA). This Privacy Policy outlines how we collect, use, store, and share personal information, and the rights individuals have in relation to their personal information.
If you have any questions or concerns about this privacy policy, or our practices with regards to your personal information, please contact us at support@climatealpha.ai.
Scope of Policy
This policy together with the General Terms of Service apply to your use of our website at climatealpha.ai (the "Site") and customer portal https://app.climatealpha.ai (“Customer Portal”).
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed and used by us. We strive to ensure that our practices regarding personal data of our users comply with the various personal data protection and privacy laws applicable to us.
By using any of the Services, you accept our practices and processes as set out in this policy. If you do not agree to any part of this policy, please do not use any of the Services. This privacy notice applies to all information collected through our Services (which, as described above, includes our Site and Customer Portal), as well as, any related services, sales, marketing or events.
Legal Basis for the processing of personal data
We process your personal information only when it is deemed essential and we possess a legitimate legal justification (such as a legal basis) for doing so, as per relevant laws. This includes instances where we have your consent, to comply with laws, to deliver services to you, to fulfill our contractual obligations, to safeguard your rights, or to pursue our legitimate business interests.
If you reside in the EU or UK, this section applies to you in accordance with the General Data Protection Regulation (2016/679, "GDPR”) and the Data Protection Act 2018 (UK-GDPR).
The General Data Protection Regulation (GDPR) and UK GDPR necessitate us to clarify the valid legal grounds that we rely upon to process your personal information. As a result, we may process your personal information based on the following legal foundations:
Consent.
We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
Legal Obligations.
We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
Vital Interests.
We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
If you reside in Canada, this section applies to you.
We may process your information if you have given us specific permission (i.e. express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e. implied consent). You have the option to revoke your consent at any moment.
Under certain exceptional circumstances, as per relevant laws, we may be legally entitled to process your information without your consent. This may include, for instance:
If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way;
For the purposes of investigations and preventing fraud;
For conducting business transactions under specific conditions;
If it is included in a witness statement and the collection is necessary to evaluate, handle, or resolve an insurance claim;
For identifying individuals who are injured, sick, or deceased and communicating with their next of kin;
If there are reasonable grounds to believe that an individual has been, is, or may be a victim of financial abuse;
If it is plausible to assume that collecting and using the information with consent would compromise its accuracy or availability, and the collection is reasonable for the purposes of investigating a violation of an agreement or a contravention of the laws of Canada or a province;
If disclosure is mandatory to comply with a court order, subpoena, warrant, or the court's records production rules;
If the collection is exclusively for journalistic, artistic, or literary purposes;
If the information is publicly accessible and specified by regulations;
If you reside in California, this section applies to you.
We are committed to protecting the privacy of our users and comply with the California Consumer Privacy Act (CCPA) and under the CCPA, California residents have the right to request access to and deletion of their personal information. California residents also have the right to opt-out of the sale of their personal information. To exercise your privacy rights, please contact us using the information provided herein.
We may collect the following types of information from users:
Personal Information: We may collect personal information such as your name, email address, and phone number.
Usage Information: We may collect information about how you use our website and services, including the pages you visit and the actions you take.
Device Information: We may collect information about the device you use to access our website and services, including the type of device, operating system, and browser.
If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California.
We may also collect other personal information outside of these categories instances where you interact with us in-person, online, or by phone or mail in the context of:
Receiving help through our customer support channels;
Participation in customer surveys or contests;
and Facilitation in the delivery of our Services and to respond to your inquiries.
Complaints
You have the right to make a complaint at any time by contacting our team at support@climatealpha.ai prior to engaging in a formal complaint procedure with the relevant government authorities.. Consequently, we would appreciate the chance to deal with your concerns before you approach a government body or any other legal entity, so please contact us in the first instance.
We will:
Always keep your data safe and private.
Never sell your data.
Allow you to manage and review your marketing choices at any time.
Only collect, manage, transfer and use your data for the purposes set out in this policy.
Cookies
We use cookies to provide you with a good experience on our Site and also to improve our Site. We utilize cookies to enhance your experience while using the Website and to make our Services more effective. We have meticulously selected these cookies and taken measures to ensure your privacy is safeguarded and respected at all times. For detailed information on the cookies we use and the purposes for which we use them, see our cookie policy.
Information we collect about you
We will collect and process the following data about you:
(a) Information you give us - “Submitted Information”:
This is information you give us about you by filling in forms on the Site, or by corresponding with us (for example, by e-mail or via the form functions on the Site). If you contact us, we will keep a record of that correspondence. We also collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us within 30 working days of any changes to such personal information.(b) Information we collect about you and your device. Each time you visit our Site we will automatically collect the following information:
technical information, including the internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform,
information about your visit, including the full uniform resource locators (URL), clickstream to, through and from our Site (including date and time), services you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, device information;
c) Location Information. We use GPS technology and your IP address to determine your location.
d) If you access our Customer Portal (“https://app.climatealpha.ai”) via a shareable link given to your Company (our “Customer”), we collect visitor information including name, email addresses and interactions.
We automatically collect certain information when you visit, utilize, or navigate our Services. This information, while it does not personally identify you (such as through your name or contact details), may consist of device and usage data such as your IP address, browser and device specifications, operating system, language preferences, referral URLs, device name, country, location, usage patterns and frequency of our Services, and other technical information. This information is primarily used for the maintenance of security and smooth functioning of our Services and for internal analytical and reporting purposes. Additionally, similar to many organizations, we also gather information through the use of cookies and similar technologies.
Uses made of the information
4.1 Below is a summary of the key types of data that we make use of. For more information on how these types of data are used and for which purposes then please see the table below.
4.2 We use information held about you in the following ways:
(a) Submitted Information: We will use this information:
to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
to notify you about changes to our service;
to comply with our regulatory obligations, e.g. requests from competent authorities (such as regulatory requests or Production Orders); and
to ensure that content from our Site is presented in the most effective manner for you and for your computer.
(b) Location Information: We will use this information:
to deliver relevant advertising to you.
4.3 We may associate any category of information with any other category of information and will treat the combined information as personal data in accordance with this policy for as long as it is combined.
4.4 If we decide to engage advertisers to promote our products and services, the advertisers and their advertising networks may require anonymised personal data to serve relevant adverts to you and others. We will never disclose identifiable information about individuals to advertisers, but we may provide them with aggregate information about our Site visitors. We may also use such aggregate information to help our advertising partners provide a tailored and targeted campaign, relevant for a subsection of our users (for example, women in a particular geographical location).
The duration of maintaining your information
We retain your information for the duration required to accomplish the objectives stated in this privacy policy, unless legal obligations dictate otherwise. We will retain your personal information for as long as it is necessary for the purposes outlined in this privacy policy, unless a longer retention period is mandated or allowed by law (such as for tax, accounting, or other legal reasons). No goal outlined in this policy will necessitate keeping your personal information for a period exceeding . Once we no longer have a valid business reason to process your personal information, we will either erase or anonymize the information, or if this is not feasible (for instance, if the personal information has been stored in backup archives), we will securely store the information and restrict any further processing until deletion is feasible.
Purposes for which we will use your data
4.5 We have set out below, a description of all the ways we use your personal data as stated above, and which of the legal bases we rely on to do so.
To provide Services
[Purpose] To carry out our obligations resulting from any customer contracts you enter into with us, and to provide you with the information, products and services that you request from us.
[Legal Basis] (a) Fulfilling contracts:- being efficient about how we fulfill our legal and contractual duties; (b) Legal obligations:- complying with regulations and laws that apply to us.
[Type of Information] Submitted information.
To help market and provide new products and services to engage you and acquire new customers
[Purpose] To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about; To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; To make suggestions and recommendations to you and other users of our Site and the Customer Portal about goods or services that may interest you or them; and To process applications for products and services available through us.
Type of Information
Submitted information,
To keep the Site up and running
[Purpose] To administer our Site for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes; to ensure that content from our Site and/or Customer Portal is presented in the most effective manner for you and for your computer; To allow you to participate in interactive features of our service, when you choose to do so; To notify you about changes to our service; and As part of our efforts to keep our Site and the Customer Portal safe and secure.
[Legal Basis] (a) Fulfilling a contract:- being efficient about how we fulfill our legal and contractual duties. (b) Our legal obligations:- Complying with regulations and laws that apply to us.
[Type of Information] Submitted information and device information.
To provide location-based Services
[Purpose] To deliver relevant advertising to you.
[Legal Basis] (a) Fulfilling a contract:- being efficient about how we fulfill our legal and contractual duties. (b) Our legal obligations:- Complying with regulations and laws that apply to us.
[Type of Information] Location information
What do we mean when we say:
Fulfilling a Contract: this means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Our Legal Obligation: this means processing or retaining (even after termination of the business relationship) your data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
Storage security & International Transfers
7.1 Please note that the data we collect from you may be transferred, processed, and stored in a location within or outside of Singapore. As we provide an international service, your data also may be processed outside Singapore in order for us to fulfill our contract with you.
7.2 Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted on our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
Your legal rights
You have rights under data protection laws in relation to your personal data. Please see below to find out more about these rights:
You have the right to:
In regions such as the European Economic Area (EEA), the United Kingdom (UK), Singapore and Canada, you have enhanced control over your personal information due to data protection laws. These rights may include the ability to access, rectify, erase, restrict processing, or transfer your data, as well as the option to object to its processing, in accordance with local legislation.
We will respect and promptly address any requests you make regarding your personal information in accordance with applicable laws. If you reside in the EEA or UK and believe we are processing your information illegally, you have the right to report the matter to your local data protection authority.
If you wish to review or modify the information in your account, or request that your account be terminated, you may do so at any time. Upon your request to end your account, we will remove your data from our active databases. However, in some cases, we may retain some information for the purpose of fraud prevention, problem resolution, investigations, legal compliance, or to enforce our terms and conditions.
Changes to privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. If we make material changes to this privacy policy, we'll inform you either by posting a noticeable announcement or by sending you a direct notification by email.. We recommend that you frequently review this privacy policy to stay informed on how we're safeguarding your information. Your continued use of our services constitutes your acknowledgement and acceptance of such changes.
Contact us
If you wish to exercise any of your rights, or have questions concerning this privacy policy, please contact support@climatealpha.ai.
Climate Alpha NA LLC. Client and Vendor Privacy Notice
Last revised: 15 February 2023
Introduction
Climate Alpha NA LLC. (“Climate Alpha”) is committed to processing personal information (“PI”) in line with all applicable privacy and data protection laws. Most of our offices are located in countries with laws governing the processing of PI. References to “you” or “your” refers to individuals whose PI is processed by Climate Alpha, including clients with direct or indirect relationships (such as those who invest through an intermediary); employees, contingent workers, officers, agents (together “Representatives”); and beneficial owners of an organization or entity in connection with:
This Privacy Notice sets out the purposes for which we collect, use and disclose (collectively “processing”) PI and how it is protected. It also sets out individuals’ rights in relation to the processing of their PI.
There may be additional terms, conditions and commitments that also govern how we collect, use and disclose your PI, which should be read in conjunction with this Privacy Notice.
PI we collect about you
PI is information relating to an individual, which can be used either alone or with other sources of information to identify that individual. PI does not include information where the identity of the individual or the specific detail of the information has been removed and is therefore anonymous. SPI is a sub-category of PI that includes PI relating to race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about health and genetic and biometric data. We collect personal information about our clients and vendors in order to provide services and support to them.
The nature of the information that we collect will depend on the services we provide and our relationship with you. We categorize PI we process as follows (the PI listed for each category are non-exhaustive examples):
We collect PI in relation to you in a number of ways, including:
We may also create or derive PI such as creating records of your interactions with us, subject to applicable law.
Unless we otherwise indicate that the provision of specific PI is optional, any PI we request is necessary for us to provide you or your organization or entity with the products and services requested. If you do not provide the PI requested, we may not be able to provide those products and services.
Purpose and legal basis for processing your PI
The below table sets out the purposes and basis for which we process PI.
Processing Purpose | Category of PI | Basis of Processing |
To consider entering into a contract at your request, including performing anti-terrorism, sanction screening, fraud and other due diligence checks | Identification data Contact data Financial data Professional Information data Services data SPI | Performance of a contract Legal or regulatory obligation Legitimate interests: ensuring we do not accept the proceeds of criminal activities or assist in fraudulent or any unlawful activities, such as terrorism |
To deliver the services you have requested, including liaising with third parties (e.g. data providers you work with) and to provide access to our technology solutions services | Identification data Contact data Financial data Profile data Services data Technical data Marketing and Communications data Professional Information data | Performance of a contract Legal or regulatory obligation Legitimate interests: ensuring that you are provided with the best client services and visitor services we can offer, and securing a prompt payment of any fees, costs and debts in respect of our services |
To manage payments, fees and charges and to collect and recover money owed to us | Identification data Contact data Financial data Professional Information data Services data | Performance of a contract Legitimate interests: ensuring we can manage payments, fees and charges and to collect and recover money owed to us |
To manage our relationship with you which will include notifying you about changes to our terms of business or this privacy notice | Identification data Contact data Profile data Marketing and Communications data Professional Information data | Performance of a contract Legal or regulatory obligation Legitimate interests: ensuring we can notify you about changes to our terms of business or this notice |
To interact with governmental or regulatory bodies or other competent national authorities | Identification data Contact data Financial data Services data Professional Information data | Legal or regulatory obligation Public interest |
To detect or prevent fraud and/or other criminal activity and to protect our employees and assets | Identification data Contact data Electronic Monitoring data Financial data Professional Information data Profile data Services data Technical data | Legal or regulatory obligation Public interest Legitimate interests: protecting Climate Alpha and client assets; detecting, and protecting against breaches of our policies and applicable laws; protecting Climate Alpha employees |
To manage and protect our business, including improving data security, troubleshooting data and systems, system maintenance and testing, data hosting | Identification data Contact data Profile data Technical data Marketing and Communications data Professional Information data | Legal or regulatory obligation Legitimate interests: ensuring the efficient and secure running of our business, including through office and facilities administration, maintaining information technology services, network and data security and fraud prevention |
To invite you to take part in market insight or other events, or client seminars or similar events, and to manage your participation in them | Identification data Contact data Profile data Technical data Marketing and Communications data Professional Information data | Consent Legitimate interests: ensuring our client records are up-to-date; promoting our client services; receiving feedback; improving our services; identifying ways to expand our business |
To send you marketing (including by paper and electronic channels) communications and service updates. | Identification data Contact data Profile data Technical data Marketing and Communications data Professional Information data | Consent Legitimate interests: reviewing how clients use, and what they think of, our services; identifying ways to improve and expand our business |
In relation to vendor services:
Purpose and/or activity | Type of data | Legal basis for processing |
To engage you or the organization or entity you work for as a new supplier | Identification data Contact data Financial data Services data Professional Information data | Performance of a contract Legal or regulatory obligation Legitimate interests: ensuring we do not deal with proceeds of criminal activities or assist in any other unlawful or fraudulent activities for example terrorism Public interest |
To manage payments, fees and charges and to collect and recover money owed to us | Identification data Contact data Financial data Professional Information data Services data | Performance of a contract Legitimate interests: ensuring we can manage payments, fees and charges; to collect and recover money owed to us |
Where we provide you access to our systems we need to manage and protect our business, including improving data security, troubleshooting data and systems, system maintenance and testing, and data hosting | Identification data Contact data Profile data Technical data | Legal or regulatory obligation Legitimate interests: ensuring the efficient and secure running of our business, including maintaining information technology services, network and data security |
In connection with one or more of the purposes outlined in the section ‘Purpose and Legal basis for processing your PI’ above, we may disclose PI in any jurisdiction to:
International transfers and transfers to service providers
To provide global services and in the course of running our business, we may transfer PI to a location outside of the country where you reside or where services are provided to you or the organization or entity you work for. Although the country to which PI may be transferred may not have the same level of privacy and data protection laws, we apply the same level of security and organizational controls to the processing of PI wherever it is processed. We require by contract that our third party service providers processing PI on our behalf to comply with Climate Alpha’s criteria for PI processing.
Marketing and exercising your right to opt-out of marketing
We will not process your PI for marketing purposes if you have informed us you do not wish to receive marketing materials. You can request that we stop processing your PI for marketing purposes at any time by clicking on marketing opt-out links in any electronic marketing materials we send you, by making a request to your usual Climate Alpha contact or by using the contact details set out in the “Contact Us” section of this Site.
Third-party marketing/sale of PI
We do not share or sell your PI to third parties for the third party to use for their own marketing or other purposes.
Changes to this Privacy Notice
We may update this Policy from time to time. If we make any material changes, we will notify you by email or by posting a notice on our website. If we make any modifications to this policy in the future, we will update this page and, when applicable, send you an email notification. If there are significant changes to this privacy policy, we will inform you by either posting a prominent announcement or directly notifying you via email. To ensure that you are aware of how we are protecting your information, we suggest that you review this privacy policy regularly. By continuing to use our services, you acknowledge and agree to these changes.
PI retention
We will process your PI for as long as is necessary to fulfill the purpose for which it was collected or to comply with legal, regulatory, accounting, reporting, internal policy requirements or for the establishment or defense of legal claims.
PI security
We use a range of physical, electronic and managerial measures to ensure a level of security appropriate to the risk of PI processing. These measures include:
The security of data transmitted over the internet (including by e-mail) cannot be guaranteed and carries the risk of access and interception. You should not send us any PI by open/unsecure channels over the internet. We endeavor to protect personal information but cannot guarantee the security of data transmitted to us or by us.
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We maintain physical, electronic, and procedural safeguards to protect your information, including the use of encryption and secure communication protocols.
Your rights
In certain circumstances you may have the following rights in relation to the processing of your PI:
To the extent permitted by applicable law or regulation we reserve the right to charge an appropriate fee in connection with you exercising your rights.
We may need to request specific information from you to help us confirm your identity and ensure your right to access to the PI requested, or to exercise any of your other rights. This is to ensure that PI is not disclosed to any person who does not have authority to receive it. We may also request further information in relation to your request to help us to locate the PI processed in relation to you, including, for example, the nature and location of your relationship with us.
We will respond toinfo@climatealpha.ai all legitimate requests in line with the timescales set out in applicable law.
You will not be disadvantaged in any way by exercising your rights in relation to the processing of your PI.
Contact us
If you wish to exercise any of your rights, or have questions concerning this notice, please contact support@climatealpha.ai.
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