Legal Items and Disclosures

Terms and Conditions

Terms and Conditions

Last updated February 20, 2023

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE. INFORMATION CONTAINED ON THIS SITE SHOULD NOT BE REGARDED AS AN OFFER, SOLICITATION, PROMOTION OR ADVERTISEMENT OF ANY FINANCIAL SERVICES (INCLUDING MONEY TRANSFER SERVICES) IN ANY COUNTRY WHERE SUCH OFFER, SOLICITATION, PROMOTION OR ADVERTISEMENT IS NOT PERMISSIBLE UNDER APPLICABLE LOCAL LAW.

This Site is for information purposes only and is not intended to be relied upon as a forecast, research or investment advice. The information on this Site does not constitute a recommendation, offer or solicitation to buy or sell any securities or to adopt any investment strategy. Any opinions expressed on this Site may change as subsequent conditions vary. Past performance is no guarantee of future results.

1. What's in these terms?

These terms tell you the rules for using our website https://climatealpha.ai (the “Site”).

2. Who we are and how to contact us?

Our Site and Customer Portal are operated by Climate Alpha NA LLC (“we” or “us”). We are registered in Delaware under EIN 37-2061765 and have our registered office at 651 N Broad St, Suite 201, Middletown, Delaware, USA 19709..

We operate the website climatealpha.ai (the "Site"), the Portal (the "Portal"), as well as any other related products and services that refer or link to these legal terms (the "Terms and Conditions") (collectively, the "Services").

Use of the Site or Customer Portal

3. By using our Site or Customer Portal you accept these terms

By using our Site or Customer Portal, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use our Site. We recommend that you print a copy of these terms for future reference.

By accessing and using the Services, you are agreeing to be bound by these Terms and Conditions, which constitute a legally binding agreement between you and Climate Alpha NA LLC, whether you are acting on your own behalf or on behalf of an entity. You acknowledge that you have read, understood, and accepted all of these Legal Terms.

If you do not agree to all of these Legal Terms, you are expressly prohibited from using the Services, and you must immediately discontinue use.

4. There are other terms that may apply to you

These terms of use refer to the following additional terms, which also apply to your use of our Site or Customer Portal:

Our Website Privacy Policy (for Site users) or Client and Vendor Privacy Notice (for Customer Portal Users), which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our Site or Customer Portal, you consent to such processing and you warrant that all data provided by you is accurate.
Our Cookie Policy, which sets out information about the cookies on our Site.

5. We may make changes to these terms

We amend these terms from time to time. Every time you wish to use our Site or Customer Portal, please check these terms to ensure you understand the terms that apply at that time.

6. We may make changes to our Site

We may update and change our Site from time to time to reflect changes to our products, our customers’ needs and our business priorities. We will try to give you reasonable notice of any major changes. We may suspend or withdraw our Site. Our Site is made available free of charge. We do not guarantee that our Site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal. You are also responsible for ensuring that all persons who access our Site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Your responsibilities

7. Climate Alpha Customers must keep Customer Portal account details safe

If you are provided with a customer identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. We have the right to disable any customer identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us.

8. How you may use material on our Site

We are the owner or the licensee of all intellectual property rights in our Site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off one copy, and may download extracts, of any page(s) from our Site for your personal use and you may draw the attention of others to content posted on our Site. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of content on our Site must always be acknowledged. You must not use any part of the content on our Site for commercial purposes without obtaining a license to do so from us or our licensors. If you print off, copy or download any part of our Site in breach of these terms of use, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

The content and marks provided through the Services are protected by copyright, trademark, and other intellectual property rights and unfair competition laws and treaties in the United States and throughout the world.

You may use the content and marks for your personal, non-commercial use or for internal business purposes only. However, they are provided "AS IS" and without any warranties or guarantees.

Unless expressly permitted by us in these Terms and Condition, you are prohibited from copying, reproducing, aggregating, republishing, uploading, posting, publicly displaying, encoding, translating, transmitting, distributing, selling, licensing, or otherwise exploiting any part of the Services, including the content and marks, for any commercial purpose.

To use any of our Services or Content for commercial purposes, you must first obtain our express prior written permission.

9. Do not rely on information on this Site

The content on our Site is provided for general information only. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Site. Although we make reasonable efforts to update the information on our Site, we make no representations, warranties or guarantees, whether expressed or implied, that the content on our Site is accurate, complete or up to date.

10. We are not responsible for websites we link to

Where our Site or Customer Portal contains links to other external Sites and resources provided by third parties, these links are provided for your information only. The presence of links to external Sites or resources provided by third parties should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those external Sites or resources.

Our responsibilities

11. Our responsibility for loss or damage suffered by you

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation. We have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity; and

If defective digital content that we have supplied damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

12. Rules about linking to our Site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our Site in any website that is not owned by you. Our Site must not be framed on any other Site, nor may you create a link to any part of our Site other than the home page. We reserve the right to withdraw linking permission without notice.

If you wish to link to or make any use of content on our Site other than that set out above, please contact us at info@climatealpha.ai.

Legal Information

13. Which country's laws apply to any disputes?

Please note that these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) and all related matters shall be governed by, and construed and enforced in accordance with, the laws of the State of Delaware, and any applicable federal law. The invalidity or illegality of any provision herein shall not be deemed to affect the validity of any other provision.

Disclaimer

The services provided are on an "as-is" and "as-available" basis, and your use of the services will be at your sole risk. We make no warranties or representations regarding the accuracy, completeness, or content of the services or any websites or mobile applications linked to the services. We do not assume any liability or responsibility for any errors, mistakes, or inaccuracies of content and materials, personal injury, property damage, unauthorized access to secure servers, interruptions or cessation of transmission, or any bugs, viruses, trojan horses or the like which may be transmitted to or through the services by any third party.

Furthermore, we do not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the services, any hyperlink website, or any website or mobile application featured in any banner or other advertising. We will not be a party to or in any way be responsible for monitoring any transaction between you and any third-party providers of products or services. As with the purchase of any product or service through any medium or in any environment, you should use your best judgment and exercise caution where appropriate. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the services and your use thereof, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

14. User Representation

By using the Services, you warrant and represent that:

All registration information you submit is true, accurate, current, and complete.
You will maintain the accuracy of your registration information and update it promptly as needed.
You have the legal capacity and agree to comply with these Legal Terms.
You are not a minor in the jurisdiction where you reside.
You will not access the Services through automated or non-human means, including bots, scripts, or any other method.
You will not use the Services for any illegal or unauthorized purpose.
Your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we reserve the right to suspend or terminate your account and refuse any and all current or future use of the Services or any portion thereof.

To access and use the Services, registration may be necessary. It is your responsibility to maintain the confidentiality of your password and account, and you will be held accountable for all activities associated with your account. We reserve the right, at our sole discretion, to remove, recover, or alter any username you select if we determine it to be inappropriate, obscene, or objectionable.

15. Prohibited Activities

The Services are provided for a specific purpose, and as a user, you agree to use the Services only for their intended purpose. The Services may not be used for any commercial purpose except those that have been explicitly endorsed or approved by us.

As a user of the Services, you agree not to engage in the following activities:

Collecting data or other content from the Services in a systematic way to create or compile a database, compilation, directory, or collection without written permission from us.
Attempting to obtain sensitive account information, such as user passwords, by deceiving or misleading us or other users.
Interfering with or circumventing security features of the Services designed to prevent or restrict the use or copying of any content, or limit the use of the Services and their contents.
Disparaging, tarnishing, or otherwise harming us and/or the Services, as determined by us.
Using information obtained from the Services to harass, abuse, or harm another person.
Making improper use of our support services or submitting false reports of abuse or misconduct.
Using the Services in a manner that violates any applicable laws or regulations.
Engaging in unauthorized framing of or linking to the Services.
Uploading or transmitting viruses, Trojan horses, or other material, including excessive use of capital letters, spamming (continuous posting of repetitive text), or other material that interferes with any party’s use and enjoyment of the Services, or modifies, impairs, disrupts, alters, or interferes with the Services' operation, functions, features, or maintenance.
Engaging in any automated use of the Services, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
Removing copyright or other proprietary rights notice from any content.
Attempting to impersonate another user or person, or using another user's username.
Uploading or transmitting any material that collects or transmits information, including, but not limited to, clear graphics interchange formats ("gifs"), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as "spyware" or "passive collection mechanisms" or "pcms").
Interfering with, disrupting, or creating an undue burden on the Services, or the networks or services connected to the Services.
Harassing, annoying, intimidating, or threatening any of our employees or agents engaged in providing any portion of the Services to you.
Attempting to bypass any measures designed to prevent or restrict access to the Services, or any portion of the Services.
Copying or adapting the Services' software, including, but not limited to, Flash, PHP, HTML, JavaScript, or other code.
Deciphering, decompiling, disassembling, or reverse-engineering any of the software comprising or making up a part of the Services, except as permitted by applicable law.
Using, launching, developing, or distributing any automated system, including, without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or using or launching any unauthorized script or other software, except as may be the result of standard search engine or internet browser usage.
Using a buying agent or purchasing agent to make purchases on the Services.
Making any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
Using the Services to compete with us, or using the Services and/or the content for any revenue-generating endeavor or commercial enterprise, except as expressly permitted by us.

16. Prohibited Activities

As a user of the Services, you agree not to engage in the following activities:

Collecting data or other content from the Services in a systematic way to create or compile a database, compilation, directory, or collection without written permission from us.
Attempting to obtain sensitive account information, such as user passwords, by deceiving or misleading us or other users.
Interfering with or circumventing security features of the Services designed to prevent or restrict the use or copying of any content, or limit the use of the Services and their contents.
Disparaging, tarnishing, or otherwise harming us and/or the Services, as determined by us.
Using information obtained from the Services to harass, abuse, or harm another person.
Making improper use of our support services or submitting false reports of abuse or misconduct.
Using the Services in a manner that violates any applicable laws or regulations.
Engaging in unauthorized framing of or linking to the Services.
Uploading or transmitting viruses, Trojan horses, or other material, including excessive use of capital letters, spamming (continuous posting of repetitive text), or other material that interferes with any party’s use and enjoyment of the Services, or modifies, impairs, disrupts, alters, or interferes with the Services' operation, functions, features, or maintenance.
Engaging in any automated use of the Services, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
Removing copyright or other proprietary rights notice from any content.
Attempting to impersonate another user or person, or using another user's username.
Uploading or transmitting any material that collects or transmits information, including, but not limited to, clear graphics interchange formats ("gifs"), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as "spyware" or "passive collection mechanisms" or "pcms").
Interfering with, disrupting, or creating an undue burden on the Services, or the networks or services connected to the Services.
Harassing, annoying, intimidating, or threatening any of our employees or agents engaged in providing any portion of the Services to you.
Attempting to bypass any measures designed to prevent or restrict access to the Services, or any portion of the Services.
Copying or adapting the Services' software, including, but not limited to, Flash, PHP, HTML, JavaScript, or other code.
Deciphering, decompiling, disassembling, or reverse-engineering any of the software comprising or making up a part of the Services, except as permitted by applicable law.
Using, launching, developing, or distributing any automated system, including, without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or using or launching any unauthorized script or other software, except as may be the result of standard search engine or internet browser usage.
Using a buying agent or purchasing agent to make purchases on the Services.
Making any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
Using the Services to compete with us, or using the Services and/or the content for any revenue-generating endeavor or commercial enterprise, except as expressly permitted by us.

17. Management of the Services

We have the right, but not the obligation, to do the following:

Monitor the Services for any violations of these Terms and Conditions.
Take appropriate legal action against anyone who, at our sole discretion, violates the law or these Legal Terms, which may include reporting such users to law enforcement authorities.
Refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof, at our sole discretion and without limitation.
Remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems, at our sole discretion and without notice or liability.
Manage the Services in a manner that is designed to protect our rights and property, as well as to facilitate the proper functioning of the Services.

18. Duration and End of Services

This section outlines the duration of the agreement between you and us, as well as the circumstances under which the agreement may be terminated.

The agreement is effective from the date you first access or use the Services and will remain in effect until terminated by either party. You may terminate this agreement by ceasing to access or use the Services. We may terminate this agreement at any time, without prior notice or liability, for any reason or no reason, including without limitation if you breach any provisions of these Legal Terms.

Upon termination of this agreement, your right to access and use the Services will immediately cease. All provisions of these Legal Terms that by their nature should survive termination shall survive termination, including without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

19. Limitation of Liability

Under no circumstances will we, or our directors, employees, or agents, be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including but not limited to lost profits, lost revenue, loss of data, or any other damages arising from your use of the Services, even if we have been advised of the possibility of such damages. Notwithstanding anything to the contrary contained herein, our liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to a certain amount.

20. Indemnification

By using the Services, you agree to defend, indemnify, and hold us and our subsidiaries, affiliates, officers, agents, partners, and employees harmless from any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party arising out of or related to: (1) your use of the Services; (2) your breach of these Legal Terms; (3) any breach of your representations and warranties set forth in these Legal Terms; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any harmful act towards any other user of the Services with whom you connected via the Services. However, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with us in such defense. We will use reasonable efforts to notify you of any such claim, action, or proceeding subject to this indemnification upon becoming aware of it. Please note that some jurisdictions may not allow the exclusion or limitation of certain damages, so some of the above limitations or exclusions may not apply to you.

21. Contact Us

To address any concerns related to the Services or to request additional information about the use of the Services, please contact us at: info@climatealpha.ai

Legalinc Corporate Services, Inc., 651 N Broad St, Suite 201, Middletown, DE 19709

Cookie Policy

Cookies Policy

Last Updated 24 February 2023

Our Cookie Policy details how we, the company named Climate Alpha NA LLC (“Company," "we," "us," and "our"), utilize cookies and similar technologies to identify you when you visit our website located at climatealpha.ai (“Website").

This policy explains the nature of these technologies, the reasons for their use, and your rights to control our use of them.

In some instances, we may use cookies to gather personal information or information that may become personal if combined with other data.

By using our Website, you consent to our use of cookies and similar technologies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you must either disable cookies in your browser or refrain from using our Website.

What Are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. They are widely used by website owners to make their websites work or work more efficiently, as well as to provide reporting information. Cookies set by the website owner (in this case, us) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies."

Why do we use Cookies?

At our Website, we utilize both first-party and third-party cookies for a variety of purposes. We rely on essential or strictly necessary cookies for technical reasons to ensure that our Website operates effectively. Additionally, we use other cookies to track and target our users' interests, which helps to enhance their experience on our Online Properties. Our Website may also feature third-party cookies, which are served by other entities for purposes such as analytics, advertising, and more.

What types of cookies do we use?

Necessary cookies: These cookies enable us to provide you with the most optimal experience when navigating and accessing our website and its features. For instance, necessary cookies allow us to recognize when you've created an account and logged in to access content.
Functionality cookies: Functionality cookies permit us to operate the site in accordance with your specific choices. For example, we'll remember your username and how you've customized the site during future visits.
Analytical cookies: These cookies allow us and third-party services to collect aggregated data for statistical purposes on how visitors utilize our website. Analytical cookies do not contain personal information such as names or email addresses and are utilized to help us enhance your overall user experience of our website.
Advertising cookies: Advertising cookies are cookies that are used by our website to gather information about a user's browsing habits and interests. This information is then utilized to display targeted advertisements to the user. Advertising cookies track a user's online activity, including the websites they visit, products they view, and searches they perform. This enables advertisers to customize their ads to the user's specific interests. Both the website owner and third-party advertisers who collaborate with the website owner may utilize advertising cookies. We may use cookies to deliver personalized ads to you based on your browsing history and interests. These cookies help us deliver ads that are more relevant to you.
Third-party cookies: We may use third-party cookies to track website usage and performance, deliver personalized ads, and enhance your browsing experience. These cookies are subject to the third party's privacy policy, and we have no control over these cookies.

How do third parties use cookies for advertising?

With your consent, we may share and receive online data collected through cookies with our advertising partners. This allows our partners to display targeted advertising to you on other websites based on your browsing patterns on our sites. Additionally, we may also use this data to display advertising on our own sites that is tailored to your browsing patterns on other sites we have obtained from our advertising partners.

Another form of online advertising we use is called online retargeting, which allows us and some of our advertising partners to display ads to you based on your browsing patterns and interactions with other sites. This means that if you have viewed content on our sites, you may be shown related advertising when you visit other websites that use cookies to track your online behavior.

Managing Cookies

You have the right to control the use of cookies on our Website. You can set your browser to reject all or some cookies, or to alert you when websites set or access cookies. You can also delete cookies that are already on your device. However, if you block or delete cookies, some parts of our Website may not function properly.

As a user, you hold the right to choose whether to accept or reject cookies. You can easily exercise your cookie preferences by utilizing our Cookie Consent Manager, which permits you to select which categories of cookies you wish to accept or reject. However, it's important to note that essential cookies cannot be rejected, as they are necessary to provide you with our services.

The Cookie Consent Manager is easily accessible on our website, as well as in the notification banner. Should you choose to reject cookies, you may still access and utilize our website, although some functionalities and areas may be limited. Additionally, you have the option to set or adjust your web browser controls to accept or refuse cookies.

If you are a resident of California or the US, you have the option to opt out of any sale of personal information that may occur through the use of cookies, tags, pixels, and web beacons.

Changes to This Cookie Policy

We may update our Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes to this policy will be posted on this page and will take effect immediately upon posting.

If we make significant changes to the way we use cookies, we will notify you either by prominently posting a notice on our website or by sending you an email. We encourage you to review this page periodically to stay informed about our use of cookies and any changes to our policy.

Your continued use of our website after the effective date of any changes to this policy indicates your acceptance of the changes. If you do not agree to any changes in this policy, you should discontinue your use of our website and services.

Detailed cookie report for our Website

Cookie	Domain	Description	Duration	Type
Cloudflare (__cf_bm)		This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.	30 minutes	Functional
Hotjar (_hjSessionUser_3311995)	.climatealpha.ai	No description	1 year	Other
Hotjar (_hjFirstSeen)	.climatealpha.ai	Hotjar sets this cookie to identify a new user’s first session. It stores a true/false value, indicating whether it was the first time Hotjar saw this user.	30 minutes	Analytics
Hotjar (_hjIncludedInPageviewSample)	climatealpha.ai	Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit.	2 minutes	Analytics
Hotjar (_hjAbsoluteSessionInProgress)	.climatealpha.ai	Hotjar sets this cookie to detect the first pageview session of a user. This is a True/False flag set by the cookie.	30 minutes	Analytics
Google Analytics (_gid)	.climatealpha.ai	Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.	1 day	Analytics
WordPress (elementor)	climatealpha.ai	This cookie is used by the website's WordPress theme. It allows the website owner to implement or change the website's content in real-time.	never	Necessary
YouTube (CONSENT)	.youtube-nocookie.com	YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.	2 years	Analytics
YouTube (CONSENT)	.youtube.com	YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.	2 years	Analytics
YouTube (DEVICE_INFO)	.youtube.com	No description	5 months 27 days	Other
Google (_gat_gtag_UA_230246892_1)	.climatealpha.ai	Set by Google to distinguish users.	1 minute	Analytics
Google Analytics (_ga_3X1KNTBCCH)	.climatealpha.ai	This cookie is installed by Google Analytics.	2 years	Analytics
Google Analytics (_ga)	.climatealpha.ai	The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.	2 years	Analytics
HubSpot (messagesUtk)	.climatealpha.ai	HubSpot sets this cookie to recognize visitors who chat via the chatflows tool.	5 months 27 days	Functional
New Relic (JSESSIONID)	.nr-data.net	The JSESSIONID cookie is used by New Relic to store a session identifier so that New Relic can monitor session counts for an application.	session	Necessary
YouTube (YSC)	.youtube.com	YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.	session	Advertisement
YouTube (VISITOR_INFO1_LIVE)	.youtube.com	A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.	5 months 27 days	Advertisement

Contact Us

If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us at: info@climatalpha.ai

Legal and General Disclaimer

Legal and General Disclaimer

Last updated March 8, 2023

The content presented by Climate Alpha NA LLC (“we," "us," or "our") on climatealpha.ai, the "Site" or “Website,” and homes.climatealpha.ai, cities.climatealpha.ai and app.climatealpha.ai our “Portal” is solely intended for general informational purposes. While we endeavor to maintain accuracy and relevance, we cannot guarantee or warrant the completeness, appropriateness, reliability, availability, or timeliness of the information presented on this Website and our Portal. We retain the right to modify, adjust, or remove any information from this website without prior notification.
Although all the information on the Site and our Portal is provided in good faith, we do not make any express or implied representations or warranties regarding its accuracy, adequacy, validity, reliability, availability, or completeness. As a result, we assume no liability for any loss or damage incurred by you due to your use of the Site or our Portal, or your reliance on any information provided on the Site and our mobile application. By using the Site and our Portal and relying on any information provided therein is strictly at your own risk.
This Website's content, such as text, graphics, images, and videos, is the intellectual property of their respective owners and is safeguarded by copyright laws. Unless explicitly stated, we do not assert ownership over any copyrighted material featured on this website.
The information presented on this Website and Portal is not intended to be a source of professional advice and should not be used as such. It is imperative to seek advice from a qualified professional as needed. The information presented on this Website and Portal cannot be substituted for professional advice and should not be relied upon as such.
Please be advised that any information or advice provided through our communication channels, including but not limited to emails, messages, and calls, does not establish a professional relationship between us. Therefore, we cannot be held responsible for any action taken based on the information provided. If you require professional assistance, please consult with a qualified expert in the relevant field. By engaging in any communication with us, you agree to release us from any liability for any claims or damages resulting from your reliance on any information provided.
Our information is intended for general informational purposes only and should not be considered a substitute for professional advice. It is not intended to replace any professional legal, financial, or other advice or services. If you require professional assistance, please seek the advice of a qualified expert in the relevant field.
Our communication channels may mention various products, services, or procedures, but we do not endorse or guarantee them. We cannot be held responsible for any claims, damages, or losses that may arise from the use of any products, services, or procedures mentioned.
We will not be liable for any damages, including but not limited to direct, indirect, incidental, consequential, or punitive damages, arising from the use of our communication channels or the information contained therein. You also acknowledge and accept that we may terminate our communication with you at any time and for any reason, without notice or liability.
Additionally, our Site and/or Portal may contain links to third-party websites. We do not endorse, control, or guarantee the accuracy, completeness, suitability, reliability, availability, or timeliness of any information or content contained on such websites. We assume no liability for any loss or damage of any kind incurred as a result of the use of any third-party website linked to or from this website.
Our products and services are provided to you on an "as is" and "as available" basis, without any representation or warranty of any kind, whether express or implied. We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
Any content, materials, or information accessed or downloaded through our products or services is done at your own risk, and you will be solely responsible for any damage to your computer system or loss of data that results from such access or download.
In no event shall we be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from your use of our products or services, even if we have been advised of the possibility of such damages. To the extent permitted by law, our liability shall be limited to the amount you paid for the product or service giving rise to the claim.
This warranty disclaimer applies to the fullest extent permitted by law, and shall survive any termination or expiration of our products or services. By using our products or services, you acknowledge and agree to this warranty disclaimer, and waive any and all claims against us arising from or related to your use of our products or services.
We cannot guarantee or warrant any future performance, results, or success of our products or services. Any references to past performance or historical results are provided for informational purposes only and are not indicative of future performance.
We make no representations or warranties regarding the accuracy, completeness, or reliability of any information, materials, or content provided by us. This includes, but is not limited to, financial statements, marketing materials, or any other information related to our products or services. We cannot guarantee that our products or services will meet your expectations or be suitable for your particular needs or purposes.
We assume no liability for any loss or damage of any kind incurred as a result of the use of this website or reliance on any information provided on this website. You agree to indemnify and hold us harmless from any and all claims, damages, or expenses arising out of your use of this website or reliance on any information provided on this website.
We retain the right and authority to amend, modify or revise this disclaimer at any time without prior notice. By continuing to use this website following any such amendments, modifications, or updates, you indicate your acceptance of the revised disclaimer.

Privacy Policy

Privacy Policy

LAST UPDATED FEBRUARY 09, 2023

Climate Alpha NA LLC. (“we” or “us” ) is committed to protecting the privacy and security of personal information we collect, use and process in accordance with the Personal Data Protection Act 2010 (“PDPA”), the General Data Protection Regulation (2016/679, "GDPR”), the Data Protection Act 2018 (UK-GDPR), the Privacy Amendment (Notifiable Data Breaches), the Personal Information Protection Law (PIPL), the Personal Data Protection Bill (PDPB), Protection of Personal Information Act (POPIA), Data Protection Act "Datenschutzgesetz" (DSG), the Personal Data Protection Act (PDPA), the Law on Personal Data Protection (LPDP), the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), the Virginia Consumer Data Protection Act (CDPA), Canada’s Consumer Privacy Protection Act (CPPA). This Privacy Policy outlines how we collect, use, store, and share personal information, and the rights individuals have in relation to their personal information.

If you have any questions or concerns about this privacy policy, or our practices with regards to your personal information, please contact us at support@climatealpha.ai.

Scope of Policy

This policy together with the General Terms of Service apply to your use of our website at climatealpha.ai (the "Site") and customer portal https://app.climatealpha.ai (“Customer Portal”).

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed and used by us. We strive to ensure that our practices regarding personal data of our users comply with the various personal data protection and privacy laws applicable to us.

By using any of the Services, you accept our practices and processes as set out in this policy. If you do not agree to any part of this policy, please do not use any of the Services. This privacy notice applies to all information collected through our Services (which, as described above, includes our Site and Customer Portal), as well as, any related services, sales, marketing or events.

Legal Basis for the processing of personal data

We process your personal information only when it is deemed essential and we possess a legitimate legal justification (such as a legal basis) for doing so, as per relevant laws. This includes instances where we have your consent, to comply with laws, to deliver services to you, to fulfill our contractual obligations, to safeguard your rights, or to pursue our legitimate business interests.

If you reside in the EU or UK, this section applies to you in accordance with the General Data Protection Regulation (2016/679, "GDPR”) and the Data Protection Act 2018 (UK-GDPR).

The General Data Protection Regulation (GDPR) and UK GDPR necessitate us to clarify the valid legal grounds that we rely upon to process your personal information. As a result, we may process your personal information based on the following legal foundations:

Consent.

We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.

Legal Obligations.

We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.

Vital Interests.

We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

If you reside in Canada, this section applies to you.

We may process your information if you have given us specific permission (i.e. express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e. implied consent). You have the option to revoke your consent at any moment.

Under certain exceptional circumstances, as per relevant laws, we may be legally entitled to process your information without your consent. This may include, for instance:

If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way;
For the purposes of investigations and preventing fraud;
For conducting business transactions under specific conditions;
If it is included in a witness statement and the collection is necessary to evaluate, handle, or resolve an insurance claim;
For identifying individuals who are injured, sick, or deceased and communicating with their next of kin;
If there are reasonable grounds to believe that an individual has been, is, or may be a victim of financial abuse;
If it is plausible to assume that collecting and using the information with consent would compromise its accuracy or availability, and the collection is reasonable for the purposes of investigating a violation of an agreement or a contravention of the laws of Canada or a province;
If disclosure is mandatory to comply with a court order, subpoena, warrant, or the court's records production rules;
If the collection is exclusively for journalistic, artistic, or literary purposes;
If the information is publicly accessible and specified by regulations;

If you reside in California, this section applies to you.

We are committed to protecting the privacy of our users and comply with the California Consumer Privacy Act (CCPA) and under the CCPA, California residents have the right to request access to and deletion of their personal information. California residents also have the right to opt-out of the sale of their personal information. To exercise your privacy rights, please contact us using the information provided herein.

We may collect the following types of information from users:

Personal Information: We may collect personal information such as your name, email address, and phone number.
Usage Information: We may collect information about how you use our website and services, including the pages you visit and the actions you take.
Device Information: We may collect information about the device you use to access our website and services, including the type of device, operating system, and browser.

If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California.

We may also collect other personal information outside of these categories instances where you interact with us in-person, online, or by phone or mail in the context of:

Receiving help through our customer support channels;
Participation in customer surveys or contests;
and Facilitation in the delivery of our Services and to respond to your inquiries.

Complaints

You have the right to make a complaint at any time by contacting our team at support@climatealpha.ai prior to engaging in a formal complaint procedure with the relevant government authorities.. Consequently, we would appreciate the chance to deal with your concerns before you approach a government body or any other legal entity, so please contact us in the first instance.

We will:

Always keep your data safe and private.
Never sell your data.
Allow you to manage and review your marketing choices at any time.
Only collect, manage, transfer and use your data for the purposes set out in this policy.

Cookies

We use cookies to provide you with a good experience on our Site and also to improve our Site. We utilize cookies to enhance your experience while using the Website and to make our Services more effective. We have meticulously selected these cookies and taken measures to ensure your privacy is safeguarded and respected at all times. For detailed information on the cookies we use and the purposes for which we use them, see our cookie policy.

Information we collect about you

We will collect and process the following data about you:

(a) Information you give us - “Submitted Information”:

This is information you give us about you by filling in forms on the Site, or by corresponding with us (for example, by e-mail or via the form functions on the Site). If you contact us, we will keep a record of that correspondence. We also collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us within 30 working days of any changes to such personal information.(b) Information we collect about you and your device. Each time you visit our Site we will automatically collect the following information:

technical information, including the internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform,
information about your visit, including the full uniform resource locators (URL), clickstream to, through and from our Site (including date and time), services you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, device information;

c) Location Information. We use GPS technology and your IP address to determine your location.
d) If you access our Customer Portal (“https://app.climatealpha.ai”) via a shareable link given to your Company (our “Customer”), we collect visitor information including name, email addresses and interactions.

We automatically collect certain information when you visit, utilize, or navigate our Services. This information, while it does not personally identify you (such as through your name or contact details), may consist of device and usage data such as your IP address, browser and device specifications, operating system, language preferences, referral URLs, device name, country, location, usage patterns and frequency of our Services, and other technical information. This information is primarily used for the maintenance of security and smooth functioning of our Services and for internal analytical and reporting purposes. Additionally, similar to many organizations, we also gather information through the use of cookies and similar technologies.

Uses made of the information

4.1 Below is a summary of the key types of data that we make use of. For more information on how these types of data are used and for which purposes then please see the table below.

4.2 We use information held about you in the following ways:

(a) Submitted Information: We will use this information:

to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
to notify you about changes to our service;
to comply with our regulatory obligations, e.g. requests from competent authorities (such as regulatory requests or Production Orders); and
to ensure that content from our Site is presented in the most effective manner for you and for your computer.

(b) Location Information: We will use this information:

to deliver relevant advertising to you.

4.3 We may associate any category of information with any other category of information and will treat the combined information as personal data in accordance with this policy for as long as it is combined.

4.4 If we decide to engage advertisers to promote our products and services, the advertisers and their advertising networks may require anonymised personal data to serve relevant adverts to you and others. We will never disclose identifiable information about individuals to advertisers, but we may provide them with aggregate information about our Site visitors. We may also use such aggregate information to help our advertising partners provide a tailored and targeted campaign, relevant for a subsection of our users (for example, women in a particular geographical location).

The duration of maintaining your information

We retain your information for the duration required to accomplish the objectives stated in this privacy policy, unless legal obligations dictate otherwise. We will retain your personal information for as long as it is necessary for the purposes outlined in this privacy policy, unless a longer retention period is mandated or allowed by law (such as for tax, accounting, or other legal reasons). No goal outlined in this policy will necessitate keeping your personal information for a period exceeding . Once we no longer have a valid business reason to process your personal information, we will either erase or anonymize the information, or if this is not feasible (for instance, if the personal information has been stored in backup archives), we will securely store the information and restrict any further processing until deletion is feasible.

Purposes for which we will use your data

4.5 We have set out below, a description of all the ways we use your personal data as stated above, and which of the legal bases we rely on to do so.

To provide Services

[Purpose] To carry out our obligations resulting from any customer contracts you enter into with us, and to provide you with the information, products and services that you request from us.

[Legal Basis] (a) Fulfilling contracts:- being efficient about how we fulfill our legal and contractual duties; (b) Legal obligations:- complying with regulations and laws that apply to us.

[Type of Information] Submitted information.

To help market and provide new products and services to engage you and acquire new customers

[Purpose] To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about; To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; To make suggestions and recommendations to you and other users of our Site and the Customer Portal about goods or services that may interest you or them; and To process applications for products and services available through us.

Type of Information

Submitted information,

To keep the Site up and running

[Purpose] To administer our Site for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes; to ensure that content from our Site and/or Customer Portal is presented in the most effective manner for you and for your computer; To allow you to participate in interactive features of our service, when you choose to do so; To notify you about changes to our service; and As part of our efforts to keep our Site and the Customer Portal safe and secure.

[Legal Basis] (a) Fulfilling a contract:- being efficient about how we fulfill our legal and contractual duties. (b) Our legal obligations:- Complying with regulations and laws that apply to us.

[Type of Information] Submitted information and device information.

To provide location-based Services

[Purpose] To deliver relevant advertising to you.

[Legal Basis] (a) Fulfilling a contract:- being efficient about how we fulfill our legal and contractual duties. (b) Our legal obligations:- Complying with regulations and laws that apply to us.

[Type of Information] Location information

What do we mean when we say:

Fulfilling a Contract: this means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Our Legal Obligation: this means processing or retaining (even after termination of the business relationship) your data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.

Storage security & International Transfers

7.1 Please note that the data we collect from you may be transferred, processed, and stored in a location within or outside of Singapore. As we provide an international service, your data also may be processed outside Singapore in order for us to fulfill our contract with you.

7.2 Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted on our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Your legal rights

You have rights under data protection laws in relation to your personal data. Please see below to find out more about these rights:

You have the right to:

Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you. If you require this, then please reach out to our support team at support@climatealpha.ai. Please note that Singapore law allows us to refuse your request for access for various reasons, including where the burden or expense of providing such access would be unreasonable to us or disproportionate to your interests.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us. If you require this, then please reach out to our support team at info@climatealpha.ai. Please note that Singapore law allows us to refuse your request for correction for various reasons, including where your personal data is contained in a document that is related to a prosecution if all proceedings related to the prosecution have not been completed.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law.
Object to processing of your personal data. You have the right to object where we are processing your personal data for direct marketing purposes.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
(a) if you want us to establish the data's accuracy;
(b) where our use of the data is unlawful but you do not want us to erase it; or
(c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims. Please note that any requests in relation to the restriction of the processing of your data means that we may not be able to perform the contract we have or are trying to enter into with you.
Request the transfer of your personal data to you or to a third party. We will provide to you, your personal data in a structured, commonly used, machine-readable format, which you can then transfer to an applicable third party. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide services to you.
What we may need from you. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

In regions such as the European Economic Area (EEA), the United Kingdom (UK), Singapore and Canada, you have enhanced control over your personal information due to data protection laws. These rights may include the ability to access, rectify, erase, restrict processing, or transfer your data, as well as the option to object to its processing, in accordance with local legislation.

We will respect and promptly address any requests you make regarding your personal information in accordance with applicable laws. If you reside in the EEA or UK and believe we are processing your information illegally, you have the right to report the matter to your local data protection authority.

If you wish to review or modify the information in your account, or request that your account be terminated, you may do so at any time. Upon your request to end your account, we will remove your data from our active databases. However, in some cases, we may retain some information for the purpose of fraud prevention, problem resolution, investigations, legal compliance, or to enforce our terms and conditions.

Changes to privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. If we make material changes to this privacy policy, we'll inform you either by posting a noticeable announcement or by sending you a direct notification by email.. We recommend that you frequently review this privacy policy to stay informed on how we're safeguarding your information. Your continued use of our services constitutes your acknowledgement and acceptance of such changes.

Contact us

If you wish to exercise any of your rights, or have questions concerning this privacy policy, please contact support@climatealpha.ai.

Client and Vendor Privacy Notice

Climate Alpha NA LLC. Client and Vendor Privacy Notice

Last revised: 15 February 2023

Introduction

Climate Alpha NA LLC. (“Climate Alpha”) is committed to processing personal information (“PI”) in line with all applicable privacy and data protection laws. Most of our offices are located in countries with laws governing the processing of PI. References to “you” or “your” refers to individuals whose PI is processed by Climate Alpha, including clients with direct or indirect relationships (such as those who invest through an intermediary); employees, contingent workers, officers, agents (together “Representatives”); and beneficial owners of an organization or entity in connection with:

the provision of services to potential and actual clients;
transactions to which we are party (including those which we effect on behalf of clients); or
services provided to us by a third-party vendor.

This Privacy Notice sets out the purposes for which we collect, use and disclose (collectively “processing”) PI and how it is protected. It also sets out individuals’ rights in relation to the processing of their PI.

There may be additional terms, conditions and commitments that also govern how we collect, use and disclose your PI, which should be read in conjunction with this Privacy Notice.

PI we collect about you

PI is information relating to an individual, which can be used either alone or with other sources of information to identify that individual. PI does not include information where the identity of the individual or the specific detail of the information has been removed and is therefore anonymous. SPI is a sub-category of PI that includes PI relating to race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about health and genetic and biometric data. We collect personal information about our clients and vendors in order to provide services and support to them.

The nature of the information that we collect will depend on the services we provide and our relationship with you. We categorize PI we process as follows (the PI listed for each category are non-exhaustive examples):

Identification data: Full name, title, gender, marital status, date of birth, passport number, driving license number, national identification number, signature
Contact data: Personal address, telephone number, email address
Electronic Monitoring data
To the extent permitted by law, we may record and monitor your electronic communications with us
Financial data: Bank account number; credit card number
Marketing and Communications data: Marketing and communication preferences; tracking data relating to whether you have read marketing communications from us
Professional Information data: Position/job title, work address; telephone number; email address
Profile data: Username and password for our online services that you have access to; investments made by you; services requested; marketing communications responded to; survey responses
Services data: Payment details to and from you; details of services you have provided to us or we have provided to you
Technical data : Your use of and interaction with our online services; your IP address; browser type and version; browser plug in types and versions; operating system
SPI: In limited circumstances, and where allowed by law, we may collect information about criminal convictions and offenses, when legally required; dietary requirements if we are arranging catering; disability so that we can make reasonable accommodations for you in our buildings; sexual orientation if you provide details of your spouse or partner; political affiliations for us to determine whether you are a politically exposed person.

We collect PI in relation to you in a number of ways, including:

when you provide it to us in connection with a Climate Alpha product or service;
if you are Representative of an organization or entity that is a client or vendor of Climate Alpha and that organization or entity provides us with your PI;
throughout the course of our relationship with you, including where you change your details, provide additional PI, or where the services we are providing to you change;
from public sources where you have manifestly chosen to make your PI public, including via public profiles on social media;
from third parties;
from visits to www.climatealpha.ai (our “Site”) or app.climatealpha.ai (“Customer Portal”) Please see our Cookie Policy for more information on this.

We may also create or derive PI such as creating records of your interactions with us, subject to applicable law.

Unless we otherwise indicate that the provision of specific PI is optional, any PI we request is necessary for us to provide you or your organization or entity with the products and services requested. If you do not provide the PI requested, we may not be able to provide those products and services.

Purpose and legal basis for processing your PI

The below table sets out the purposes and basis for which we process PI.

Processing Purpose

Category of PI

Basis of Processing

To consider entering into a contract at your request, including performing anti-terrorism, sanction screening, fraud and other due diligence checks

Identification data

Contact data

Financial data

Professional Information data

Services data

SPI

Performance of a contract

Legal or regulatory obligation

Legitimate interests: ensuring we do not accept the proceeds of criminal activities or assist in fraudulent or any unlawful activities, such as terrorism

To deliver the services you have requested, including liaising with third parties (e.g. data providers you work with) and to provide access to our technology solutions services

Identification data

Contact data

Financial data

Profile data

Services data

Technical data

Marketing and Communications data

Professional Information data

Performance of a contract

Legal or regulatory obligation

Legitimate interests: ensuring that you are provided with the best client services and visitor services we can offer, and securing a prompt payment of any fees, costs and debts in respect of our services

To manage payments, fees and charges and to collect and recover money owed to us

Identification data

Contact data

Financial data

Professional Information data

Services data

Performance of a contract

Legitimate interests: ensuring we can manage payments, fees and charges and to collect and recover money owed to us

To manage our relationship with you which will include notifying you about changes to our terms of business or this privacy notice

Identification data

Contact data

Profile data

Marketing and Communications data

Professional Information data

Performance of a contract

Legal or regulatory obligation

Legitimate interests: ensuring we can notify you about changes to our terms of business or this notice

To interact with governmental or regulatory bodies or other competent national authorities

Identification data

Contact data

Financial data

Services data

Professional Information data

Legal or regulatory obligation

Public interest

To detect or prevent fraud and/or other criminal activity and to protect our employees and assets

Identification data

Contact data

Electronic Monitoring data

Financial data

Professional Information data

Profile data

Services data

Technical data

Legal or regulatory obligation

Public interest

Legitimate interests: protecting Climate Alpha and client assets; detecting, and protecting against breaches of our policies and applicable laws; protecting Climate Alpha employees

To manage and protect our business, including improving data security, troubleshooting data and systems, system maintenance and testing, data hosting

Identification data

Contact data

Profile data

Technical data

Marketing and Communications data

Professional Information data

Legal or regulatory obligation

Legitimate interests: ensuring the efficient and secure running of our business, including through office and facilities administration, maintaining information technology services, network and data security and fraud prevention

To invite you to take part in market insight or other events, or client seminars or similar events, and to manage your participation in them

Identification data

Contact data

Profile data

Technical data

Marketing and Communications data

Professional Information data

Consent

Legitimate interests: ensuring our client records are up-to-date; promoting our client services; receiving feedback; improving our services; identifying ways to expand our business

To send you marketing (including by paper and electronic channels) communications and service updates.

Identification data

Contact data

Profile data

Technical data

Marketing and Communications data

Professional Information data

Consent

Legitimate interests: reviewing how clients use, and what they think of, our services; identifying ways to improve and expand our business

In relation to vendor services:

Purpose and/or activity	Type of data	Legal basis for processing
To engage you or the organization or entity you work for as a new supplier	Identification data Contact data Financial data Services data Professional Information data	Performance of a contract Legal or regulatory obligation Legitimate interests: ensuring we do not deal with proceeds of criminal activities or assist in any other unlawful or fraudulent activities for example terrorism Public interest
To manage payments, fees and charges and to collect and recover money owed to us	Identification data Contact data Financial data Professional Information data Services data	Performance of a contract Legitimate interests: ensuring we can manage payments, fees and charges; to collect and recover money owed to us
Where we provide you access to our systems we need to manage and protect our business, including improving data security, troubleshooting data and systems, system maintenance and testing, and data hosting	Identification data Contact data Profile data Technical data	Legal or regulatory obligation Legitimate interests: ensuring the efficient and secure running of our business, including maintaining information technology services, network and data security

In connection with one or more of the purposes outlined in the section ‘Purpose and Legal basis for processing your PI’ above, we may disclose PI in any jurisdiction to:

professional advisors, third parties, agents or independent contractors that provide services to any member of Climate Alpha (such as IT systems providers, platform providers, consultants (including lawyers and accountants);
goods and services providers (such as providers of marketing services where we are permitted to disclose your personal information to them); and other individuals and entities that partner with us;
competent authorities (including any national and/or international regulatory or enforcement body, agency, court or other form of tribunal or tax authority) or their agents where Climate Alpha is required or allowed to do so under applicable law or regulation;
a potential buyer, transferee, merger partner or seller and their advisers in connection with an actual or potential transfer or merger of part or all of Climate Alpha’s business or assets, or any associated rights or interests, or to acquire a business or enter into a merger with it;
any person to whom disclosure is allowed or required by local or foreign law, regulation or any other applicable instrument.

International transfers and transfers to service providers

To provide global services and in the course of running our business, we may transfer PI to a location outside of the country where you reside or where services are provided to you or the organization or entity you work for. Although the country to which PI may be transferred may not have the same level of privacy and data protection laws, we apply the same level of security and organizational controls to the processing of PI wherever it is processed. We require by contract that our third party service providers processing PI on our behalf to comply with Climate Alpha’s criteria for PI processing.

Marketing and exercising your right to opt-out of marketing

We will not process your PI for marketing purposes if you have informed us you do not wish to receive marketing materials. You can request that we stop processing your PI for marketing purposes at any time by clicking on marketing opt-out links in any electronic marketing materials we send you, by making a request to your usual Climate Alpha contact or by using the contact details set out in the “Contact Us” section of this Site.

Third-party marketing/sale of PI

We do not share or sell your PI to third parties for the third party to use for their own marketing or other purposes.

Changes to this Privacy Notice

We may update this Policy from time to time. If we make any material changes, we will notify you by email or by posting a notice on our website. If we make any modifications to this policy in the future, we will update this page and, when applicable, send you an email notification. If there are significant changes to this privacy policy, we will inform you by either posting a prominent announcement or directly notifying you via email. To ensure that you are aware of how we are protecting your information, we suggest that you review this privacy policy regularly. By continuing to use our services, you acknowledge and agree to these changes.

PI retention

We will process your PI for as long as is necessary to fulfill the purpose for which it was collected or to comply with legal, regulatory, accounting, reporting, internal policy requirements or for the establishment or defense of legal claims.

PI security

We use a range of physical, electronic and managerial measures to ensure a level of security appropriate to the risk of PI processing. These measures include:

education and training of relevant staff to ensure they are aware of our privacy obligations when processing PI as well as training around social engineering, phishing, spear phishing, and password risks;
the ability to ensure the ongoing confidentiality, integrity, availability and resilience of processing systems and services;
the ability to restore the availability and access to PI in a timely manner in the event of a physical or technical incident;
administrative and technical controls to restrict access to PI;
technological security measures, including fire walls, encryption (industry standard SSL encryption with 128-bit key lengths), and anti-virus software;
application security;
endpoint security;
real-time monitoring of data leakage controls;
layered and comprehensive cybersecurity defenses; and
security incident reporting and management.

The security of data transmitted over the internet (including by e-mail) cannot be guaranteed and carries the risk of access and interception. You should not send us any PI by open/unsecure channels over the internet. We endeavor to protect personal information but cannot guarantee the security of data transmitted to us or by us.

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We maintain physical, electronic, and procedural safeguards to protect your information, including the use of encryption and secure communication protocols.

Your rights

In certain circumstances you may have the following rights in relation to the processing of your PI:

Access
To request a copy of the PI we process in relation to you and to be informed about how we use and share your PI.
Object
To object to the processing of your PI if (i) we are processing your PI on the grounds of legitimate interests or for the performance of a task in the public interest (including profiling); or (ii) if we are processing your PI for direct marketing purposes
Correction
To request that we update the PI we process in relation to you, or to correct PI that you think is incorrect or incomplete.
Erasure
To ask that we delete the PI that we process in relation to you where we do not have a legal or regulatory obligation or other valid reason to continue to process it.
Restriction
To request that we restrict the way in which we process your PI, for example, if you dispute the accuracy of your PI or have raised an objection which is under consideration.
Portability
To request a copy of your PI that you have provided to us in a commonly used electronic format such as through the completion of an application form.
Automated decision making
To request manual intervention if you are subject to automated decisions where the decision results in a legal or similar effect to you.

To the extent permitted by applicable law or regulation we reserve the right to charge an appropriate fee in connection with you exercising your rights.

We may need to request specific information from you to help us confirm your identity and ensure your right to access to the PI requested, or to exercise any of your other rights. This is to ensure that PI is not disclosed to any person who does not have authority to receive it. We may also request further information in relation to your request to help us to locate the PI processed in relation to you, including, for example, the nature and location of your relationship with us.

We will respond toinfo@climatealpha.ai all legitimate requests in line with the timescales set out in applicable law.

You will not be disadvantaged in any way by exercising your rights in relation to the processing of your PI.

Contact us

If you wish to exercise any of your rights, or have questions concerning this notice, please contact support@climatealpha.ai.

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