National Helplines And Support Services
Every country offers dedicated gambling addiction support services, including private, charitable, and governmental organisations.
Below, we’ve listed some leading resources for a few countries:
USA Responsible Gambling Resources
Even though online gambling isn’t legal in all US states, responsible gambling is always prioritised.
While there are numerous state-specific resources dedicated to promoting responsible gambling, in this section we’ll be listing the ones available nationwide:
National Council on Problem Gambling
The National Council on Problem Gambling or NCPG provides comprehensive support for gambling addiction, including resources, treatment options, and prevention programs. Their services feature a highly regarded National Helpline offering 24/7 confidential assistance if you’re struggling with gambling problems. The helpline connects you to local resources and professional counselling services.
Gamblers Anonymous USA
Gamblers Anonymous USA is a fellowship for individuals struggling with gambling addiction. It provides a supportive environment where you can share experiences with other members and help each other recover. Services include meetings (both in-person and virtual), hotlines, and recovery programs. Membership is free, and the only requirement is a desire to stop gambling. Visit the Gamblers Anonymous official website to find out more.
Gam-Anon
Gam-Anon is a support group for those affected by someone’s gambling addiction. It offers a 12-step self-help program, meetings for sharing experiences, and resources for coping with the effects of gambling addiction. The program emphasises anonymity and provides emotional support, practical advice, and guidance. For more information, visit Gam-Anon.
UK Responsible Gambling Resources
The UK is possibly the most committed jurisdiction to responsible gambling practices worldwide.
Here’s a list of UK Responsible Gambling Resources:
GambleAware UK
GambleAware is a UK charity dedicated to promoting safer gambling. It provides free, confidential support if you’re affected by gambling addiction. Services include a helpline, live chat, self-assessment tools, and access to the National Gambling Support Network, offering tailored help, advice, and resources. To find out more about how they could help, visit the official GambleAware website.
GamCare
Providing information, advice, and support for those affected by gambling harms, GamCare operates the National Gambling Helpline, offers structured support and treatment, raises awareness about safer gambling, and works with the gambling industry to promote responsible practices. Their services include helpline support, counselling, and various outreach programs aimed at preventing and addressing gambling-related issues.
Counselling Directory
The Counselling Directory offers support for gambling addiction by connecting you with professional therapists and counsellors. It provides access to a comprehensive directory of qualified professionals specialising in gambling addiction, helping you find tailored therapy options, including CBT, psychodynamic therapy, and group therapy, to address and overcome gambling-related issues.
Samaritans
Offering emotional support if you’re in distress, including if you’re grappling with gambling addiction. Samaritans offer confidential assistance 24/7 through phone, email, and face-to-face interactions, helping individuals manage their addiction and improve their mental well-being.
StepChange
This charity provides free and confidential debt advice and specialised support from tailored debt management plans and advice on dealing with creditors to tools to regain financial stability. Their services help you regain control over your finances and mental well-being. For more information on how they can help, visit the StepChange website.
Canada Responsible Gambling Resources
Despite online gambling’s restricted legality in many provinces, Canada’s commitment to responsible gambling remains steadfast.
Here are key resources to support responsible gambling across the country:
Responsible Gambling Council (RGC)
Focused on preventing problem gambling, the Responsible Gambling Council offers support through research, awareness programs, and resources for those affected. Services include educational initiatives, advocacy, and stakeholder partnerships to promote responsible gambling. They aim to mitigate the impacts of gambling addiction on individuals and communities.
Canadian Centre on Substance Use and Addiction (CCSA)
Dedicated to addressing substance use and addiction, the CCSA conducts research, develops policies, and educates the public. For gambling addiction, it offers resources, support, and prevention strategies. Collaborating with stakeholders, the CCSA creates national frameworks to tackle gambling-related issues and promote effective treatment and recovery solutions.
The Centre for Addiction and Mental Health (CAMH)
As Canada’s largest mental health teaching hospital, CAMH specialises in addiction treatment, including comprehensive support for gambling addiction. Services encompass individual counselling, group therapy, and specialised programs designed to address the unique challenges of gambling addiction, promoting recovery and mental well-being.
Gambling, Gaming and Technology Use (GGTU)
As part of the Centre for Addiction and Mental Health (CAMH), GGTU focuses on research and support for issues related to gambling, gaming, and technology use. It offers evidence-based resources, treatment programs, and educational materials to help if you’re struggling with gambling addiction and other related behaviours. More details can be found on the official GGTU website.
Canada Safety Council
As a national, non-profit organisation, the Canada Safety Council focuses on public safety education. It offers a range of services, including programs to address gambling addiction. These services include awareness campaigns, support resources, and educational materials aimed at preventing and managing gambling-related issues. For more information, visit the Canada Safety Council website.
Australia Responsible Gambling Resources
Australia promotes safe and responsible online gambling through strict regulations, mandatory self-exclusion programs, and public awareness campaigns.
Let’s take a look at all the resources you can access if you’re based down under:
GambleAware NSW
Working towards zero gambling-related harm, GambleAware NSW offers education and support for individuals and communities. Services include free counselling, funded by the Responsible Gambling Fund (RGF) and managed by the Office of Responsible Gambling, along with resources, awareness campaigns, and grants for harm minimisation projects.
Gambler’s Help
Confidential support for gambling addiction includes 24/7 phone assistance, online counselling, and self-help resources. Personalised advice, financial counselling, and connections to local support groups are offered to aid recovery and encourage healthier gambling habits. More are available on the Gambler’s Help website.
Gambling Help Online
You can access 24/7 free, confidential support for gambling addiction, including live chat, email counselling, and self-help resources. Professional counsellors specialise in gambling issues, offering an alternative to face-to-face services for those reluctant to seek in-person help. Extensive resources are also available online. To find out more, visit Gambling Help Online.
Tab Assist
With personalised support, self-exclusion options, and professional counselling access, TAB Assist helps you manage and overcome gambling addiction. It offers self-assessment tools, financial management tips, and strategies to control gambling behaviour.
The Office For Problem Gambling (OPG)
Administered by South Australia’s Department of Human Services, the Gambler’s Rehabilitation Fund supports programs to minimise gambling harm. Services include a 24/7 helpline, online support, community education, and various prevention and treatment programs. The focus is on harm minimisation, prevention, early intervention, and counselling. For more information, visit the OPG’s official website.
New Zealand Responsible Gambling Resources
New Zealand implements strict regulations, promotes public awareness campaigns, and provides support services to prevent and minimise harm associated with gambling. The country’s Department of Internal Affairs closely monitors gambling activities to ensure they are conducted fairly and responsibly.
Below are some of the resources offered to problem gamblers:
Problem Gambling Foundation
Offering free, confidential counselling, public health initiatives and educational programs, the Problem Gambling Foundation supports individuals and communities affected by gambling addiction. Their mission is to reduce gambling harm and promote healthier, safer lifestyles.
Safer Gambling Aotearoa
Free, confidential counselling and resources for gambling addiction support are available. Services include self-help tools, face-to-face counselling, and community programs to promote safer gambling. Holistic care and guidance extend to affected families, ensuring comprehensive support for those in need. More details on the official Safer Gambling Aotearoa website.
Helplines
New Zealand offers several responsible gambling helplines tailored to specific communities.
Each helpline provides free, confidential services to help you or your loved ones overcome gambling-related challenges:
- Maori Gambling Helpline: This service provides culturally appropriate support for Maori individuals dealing with gambling issues. It includes confidential counselling and advice from people who understand Maori culture and values.
- Pasifika Gambling Helpline: This helpline offers assistance to Pacific communities, providing support that respects and integrates Pasifika’s cultural contexts. It includes counselling and referral services to help manage gambling problems.
- Youth Gambling Helpline: Targeting young people, this helpline offers specialised support and advice for youths facing gambling-related issues. It aims to address the unique challenges and pressures that young individuals encounter.
South Africa Responsible Gambling Resources
Various support organisations offer resources and assistance to promote responsible gambling and recovery in South Africa. Below are some of the main ones:
South African Responsible Gambling Foundation (SARGF)
Proving free and confidential treatment and counselling if you or your family is affected by problem gambling, the SARGF offers a 24/7 helpline, face-to-face counselling, outreach programs, and educational initiatives to promote responsible gambling and mitigate its harmful effects.
Gamblers Anonymous South Africa
Offering support for gambling addiction, Gamblers Anonymous South Africa provides weekly in-person and Zoom meetings, a 12-step recovery program, and a community of peers. Immediate help is available through their hotline and email support.
Recovery Direct
Specialising in gambling addiction support, Recovery Direct offers individual therapy, group sessions, and online counselling. Their comprehensive treatment plans address the root causes of addiction in a compassionate, non-punitive environment, helping individuals regain control and develop healthier habits.